Trinus hand software#
Trinus hand series#

It also expands our after-hours support system, to connect you with tech resources during emergencies. This combines traditional phone lines with Internet-based Call and Chat features into a seamless communications system, which allows us to connect, no matter where you are or how you want to contact us regular phone, conferencing calling, video chat, instant messaging, or Email вЂ“ makes no difference to us. We modernized our phone system, using the Microsoft Teams Calling features. The benefit to you ? вЂ“ Faster HelpDesk response: More accurate tracking of your IT assets and their Downtime-reduction performance.ДЈ.

We also have more flexible reporting capabilities, so that we can easily identify system performance bottlenecks. This allows our HelpDesk and Network Operations Centre (NOC) more timely access to critical information, which will improve our response times and reduce time-to-fix.

Trinus hand software#

We replaced our line-of-business software with a modern web-based system that allows us to accurately track all facets of our clientsвЂ™ systems. The benefit to you ? вЂ“ More efficient deployment of new systems and complex projects.Дў. Josiah, our long-time retail store tech, is now part of the Project Team, and Mike, our former Store Manager, now works as a Sales Engineer, assisting with researching, evaluating, and specifying new systems for our clients. They now have 4 times the room for system preparation and staging, dedicated desks for each team member, and more space for inventory. We renovated the space and moved our expanded Project Team into the new facility. After 10 successful years of operation, it was time to close the store and refocus the staff and space on more productive uses. This was a 2020 planned move that was accelerated by the Pandemic lock-down. In mid-March, we closed our retail storefront in Stony Plain.

Trinus hand series#

But please indulge me for a few moments, as I introduce you to a list of seven of our top 2020 enhancements and a new series that could (digitally) transform your operations:ДЎ. I donвЂ™t normally blow the TRINUS horn in my articles we like our actions to speak for themselves. WeвЂ™ve taken this opportunity to examine and enhance our operations and product offerings with one goal in mind вЂ“ to increase client satisfaction. TRINUS has not spent the Spring and Summer of COVID-19 sitting idly by, waiting for the phone to ring.

I miss those vacations to new and exciting locations that challenge and relax you all at the same time. I really enjoy where we live, but the endless series of mini-stay-cations is starting to wear thin. In the evenings, the Jettkant clan dine together around a table crammed with vegetarian-only delights.DonвЂ™t look now, but summer is all but over. Oh! And just one last thing: During Harvest and Calving season, you can observe Mike helping his parents on their beef farm. The shortest way to this eligible bachelorвЂ™s heart is through a scone from BlakeвЂ™s Bakery in Stony PlainвЂ¦ Mike hosts вЂњDungeons & DragonsвЂќ nights at his own place, with a regular table-full of chums and fellow-gamersвЂ¦ utterly scary gang of rogues, who are very secretly and busily plotting to take over the world some day soon!ДЇood rules according to Mike: Pineapple is meant to be on pizza and raisins ruin a good cinnamon bun. HeвЂ™s totally in his zone when playing and teaching tough, nerdy board games, as well as tutoring on them at brother-in-law JonвЂ™s & sister StephвЂ™s вЂњHyperspaceвЂќ Game & Comic Bookstore in Spruce Grove.

Mike enjoys going to the movies and watching just about anything Sci-Fi or Fantasy-oriented. He cherishes the opportunity to work with Technology, as every day brings new challenges and obstacles to overcome. Its colour is equally stunning: Krypton Green (no wonder Superman is so incredibly smitten and infatuated with the vehicle, whenever heвЂ™s at our office!) Brandon is also a passionate hockey fan, his favoured team being of course, the Edmonton Oilers. His favourite area in the legendary and beautiful city is Southwark, as there is plenty of cool history there, it is down by the Thames, features many gorgeous sightseeing areas, and has some awesome eateries!Д«randon is the proud owner of an amazing-looking, 2017 2SS Chevy Camaro, that boasts a powerful, V8, 6.2 engine. His most cherished place to visit in the whole wide Planet Earth is London, England. He is a lover of Classic Rock and Heavy Metal (you would never guess this from the length of his hair!), has attended over 30 Music Festivals in many exciting places around the world, including the Wacken Open Air Heavy Metal Music Festival, in Germany.Д«randon likes traveling as much as he possible can. Brandon Nicol joined TRINUS in June 2020 and provides HelpDesk Tech Support as an IT Specialist.